Refund policy

Refund & Return Policy

At LilaczBloom × TunzBossLadyCosmetics, customer satisfaction is important to us. Please review our policy below:

No Refunds: We do not offer refunds on any purchases.

Replacements Only: Items are only eligible for replacement if they arrive damaged.

Proof Required: Customers must provide clear photo or video proof of the damaged item(s) within 48 hours of delivery to qualify for a replacement.

Processing: Once proof is verified, a replacement will be processed and shipped promptly.

For all concerns, please contact us at TunzBossLadyCosmetics@gmail.com.

Thank you for supporting LilaczBloom × TunzBossLadyCosmetics.